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Privacy Policy

Effective Date: [01 October 2026]

Last Updated: [01 October 2026]

Welcome to TradeJerry.in ("TradeJerry", "we", "us", or "our").

TradeJerry is an online marketplace that enables users to discover products and services, connect with sellers, communicate with businesses, and conduct business-related activities through our platform.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use TradeJerry.in, our websites, applications, services, and related features (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you use TradeJerry.

1.1 Information You Provide

When you create an account, register as a buyer or seller, contact a business, or use our Services, we may collect:

  • Full name
  • Mobile/telephone number
  • Email address
  • Password or authentication information
  • Business/company name
  • Business address
  • City, district, state, and country
  • GST or other business registration information, where applicable
  • Profile information
  • Product and service information
  • Product images and other uploaded media
  • Information contained in enquiries or messages
  • Information you provide when communicating with sellers or buyers
  • Any other information you voluntarily submit to us

Please do not provide sensitive personal information unless it is specifically required for a particular service.

2. Information Collected Automatically

When you access TradeJerry, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Language preferences
  • Approximate geographic location
  • Date and time of access
  • Pages visited
  • Search queries
  • Referring and exit pages
  • Device and technical information
  • Information about how you interact with our Services

We use this information to operate, secure, maintain, and improve our platform.

3. Search Information

TradeJerry provides product search functionality, including text-based and image-based search.

When you use our search services, we may process:

  • Search keywords
  • Search filters
  • Selected city/location
  • Product categories
  • Uploaded search images
  • Search results and interaction information

For image-based search, an uploaded image may be processed to generate a mathematical representation ("image embedding") that helps us identify visually similar products.

We may retain search-related information for purposes such as providing search results, improving our search functionality, preventing abuse, and maintaining system security.

4. Camera and Photo Access

Certain TradeJerry features may allow you to take or upload photographs using your device.

For example, our image-search feature may allow you to:

  • Take a photograph using your device camera
  • Select an image from your device
  • Upload an image for product search

Camera access is requested only when you use a feature that requires it.

TradeJerry does not continuously access your device camera. You control whether to grant camera or photo permissions through your device or browser settings.

5. How We Use Your Information

We may use collected information to:

  1. Create and manage user accounts.
  2. Provide marketplace services.
  3. Display products, sellers, and business information.
  4. Process product searches and image searches.
  5. Connect buyers and sellers.
  6. Facilitate enquiries and communications.
  7. Provide customer support.
  8. Process transactions where applicable.
  9. Personalize and improve search results.
  10. Improve our website, applications, and Services.
  11. Detect and prevent fraud, spam, abuse, and unauthorized activity.
  12. Maintain platform security.
  13. Monitor performance and troubleshoot technical problems.
  14. Send service-related communications.
  15. Send promotional or marketing communications where permitted.
  16. Comply with applicable laws and legal obligations.
  17. Enforce our Terms of Use and other policies.

6. Seller and Business Information

TradeJerry is a marketplace platform. Businesses and sellers may choose to publish information such as:

  • Business name
  • Business address
  • Contact details
  • Product information
  • Product images
  • Business description
  • Categories
  • Other information submitted for marketplace purposes

Information intentionally published as part of a seller or business profile may be visible to other users or visitors to TradeJerry.

Sellers are responsible for ensuring that information they publish through the platform is accurate and that they have the necessary rights and permissions to publish such information.

7. Communications and Chat

TradeJerry may provide communication features that allow users to communicate with businesses, sellers, or other users.

Depending on the feature, we may process:

  • Messages
  • Enquiries
  • Attachments
  • Sender and recipient information
  • Date and time of communication
  • Related product or business information

We may retain communications to provide the service, maintain security, investigate abuse, resolve disputes, and comply with legal obligations.

Users should avoid sharing passwords, payment credentials, government identification numbers, or other highly sensitive information through marketplace chat unless specifically required and appropriate.

8. Cookies and Similar Technologies

TradeJerry may use cookies, local storage, session technologies, and similar technologies to:

  • Maintain user sessions
  • Remember preferences
  • Maintain login status
  • Improve website functionality
  • Understand website usage
  • Improve performance and security
  • Provide relevant features

You may configure your browser to block or delete cookies. However, certain features of TradeJerry may not function correctly if cookies are disabled.

9. Information Sharing and Disclosure

We do not sell your personal information simply because you use TradeJerry.

9.1 Other Users

Information that you intentionally publish on your profile, product listing, business listing, or other public areas may be accessible to other users.

9.2 Service Providers

We may use third-party service providers to help operate TradeJerry, including providers for:

  • Hosting
  • Cloud infrastructure
  • Database services
  • Email and messaging
  • Analytics
  • Security
  • Image processing
  • Search and AI-related processing
  • Payment processing, where applicable
  • Customer support

Such providers may process information only as necessary to provide their services to us.

9.3 Legal Requirements

We may disclose information where reasonably necessary to:

  • Comply with applicable law
  • Respond to lawful requests from government authorities
  • Protect our rights or property
  • Investigate suspected fraud or abuse
  • Protect users or the public
  • Enforce our agreements and policies

10. Third-Party Services

Some TradeJerry features may rely on third-party technologies or services.

These third parties may process information in accordance with their own privacy policies and terms.

Where appropriate, we will take reasonable steps to ensure that service providers process information only for legitimate business purposes and maintain appropriate security measures.

11. Image Processing and AI Services

Certain TradeJerry features may use third-party image-processing or artificial-intelligence services.

When you use image search, your uploaded image may be transmitted securely to a service provider for processing.

The processing may generate an image embedding or other technical representation used to identify visually similar products.

We do not intend for this image-search feature to identify individuals from photographs. You should therefore avoid uploading photographs containing unnecessary personal or sensitive information.

12. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide our Services
  • Maintain account records
  • Maintain business and product records
  • Resolve disputes
  • Prevent fraud and abuse
  • Maintain security
  • Comply with legal obligations
  • Enforce agreements

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.

13. Data Security

We take reasonable technical and organizational measures to protect information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

However, no internet-based service can guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and should immediately notify us if you believe your account has been compromised.

14. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Access information associated with your account
  • Correct inaccurate information
  • Update your profile information
  • Request deletion of certain information
  • Withdraw consent where processing is based on consent
  • Object to certain processing
  • Request information about how your personal information is processed
  • Opt out of certain marketing communications

Some requests may be subject to legal, contractual, or operational limitations.

To exercise applicable rights, contact us using the details provided below.

15. Marketing Communications

We may send you service-related communications such as:

  • Account notifications
  • Security alerts
  • Transaction or enquiry notifications
  • Important service updates

Where permitted by applicable law, we may also send promotional communications.

You may unsubscribe from promotional communications using the unsubscribe mechanism provided in the communication or by contacting us.

Even if you opt out of marketing communications, we may continue sending essential service and security communications.

16. Children's Privacy

TradeJerry is intended for use by individuals who are legally capable of using online marketplace services.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

17. International Data Processing

Depending on the services and technology providers we use, your information may be processed or stored on servers located in India or other countries.

Where information is transferred internationally, we will take reasonable steps to ensure that such processing is conducted in accordance with applicable data-protection requirements.

18. Third-Party Links

TradeJerry may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes to our Services
  • Changes in technology
  • Changes in applicable laws
  • Changes to our business practices

When we make changes, we may update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this page periodically.

20. Consent

By using TradeJerry, you acknowledge that you have read and understood this Privacy Policy and that your information may be collected and processed as described above, subject to applicable law.

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